WARRANTY

KWA Performance Industries, Inc. is committed to serve our customers with the finest quality products, the highest level of service, and customer satisfaction. Because of this, we offer a 45-day warranty on all KWA products we import and distribute.

Warranty Coverage
Except as specified below, this warranty covers all defects in material and workmanship in KWA products occurring during the above warranty periods. The following are not covered by the warranty: (1) Any product which is not imported and distributed in the U.S.A. by KWA Performance Industries, Inc. (2) Any products not purchased in the U.S.A. from an KWA AUTHORIZED RESELLER (Note: KWA AUTHORIZED RESELLER can be identified by KWA AUTHORIZED RESELLER sticker displayed in the store. If you are uncertain as to whether a dealer is a KWA AUTHORIZED RESELLER, please contact KWA Performance Industries, Inc. as listed above). (3) Damaged deterioration or malfunction resulting from: a) Accident, act of nature, abuse, misuse, neglect, unauthorized product repair, opening of or modification or failure to follow instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by KWA Performance Industries, Inc. c) Removal of the orange safety tip. (4) Use of the product outside the U.S.A. (5) Damaged batteries or improper use of bullets (BBs), or non approved propellants (ie. Propane, Red Gas, 134a…etc.) (6) Use in industrial, commercial, and/or professional applications.

How To Obtain Warranty Service
If your product needs service, it may be taken or shipped to KWA Performance Industries, Inc. The following procedures apply whenever your unit must be transported for warranty service:

• You must submit a ticket on the Help Desk at www.kwausa.com/support to obtain an RMA number. THE RMA NUMBER MUST BE CLEARLY MARKED ON THE OUTSIDE OF THE PACKAGE. PACKAGES WITHOUT AN RMA NUMBER CLEARLY MARKED WILL BE REFUSED AND RETURNED TO THE SENDER.
• You are responsible for transporting your unit or arranging for its transportation.
• If shipment of your unit is required; you must pay the initial shipping fee, but we will pay the return shipping charge if the repairs are covered by the warranty.
• WHEN RETURNING YOUR UNIT FOR WARRANTY SERVICE, A COPY OF THE ORIGINAL SALES RECEIPT MUST BE ATTACHED.
• You must include the following when submitting an RMA request: Your name, address, daytime telephone number, model and serial number (if applicable) of the product, date and place of purchase and a description of the problem.

NON-KWA BRANDED/THIRD-PARTY PRODUCTS

Non-KWA-branded, third-party products are, to the greatest extent permitted by law, sold "AS IS" by the KWA Performance Industries Inc. Pro Shop, but may be accompanied by their manufacturers' standard warranties. KWA Performance Industries Inc. sells "AS IS" products as is, where is, and with all faults, and without express or implied warranties from KWA Performance Industries Inc..

If you discover what you believe is a product defect for any third-party product, please contact the manufacturer of such third-party product directly for information regarding the manufacturer's warranty. Please note that products sold through the KWA Performance Industries Inc. Pro Shop that do not bear the KWA brand name are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the products. KWA Performance Industries Inc.'s 45 Days Warranty does not apply to products that are not KWA-branded, even if packaged or sold with KWA products.